Contact management is a system that helps you organize and maintain information about your customers, leads, and other ...

We list the best contact management software, to make it simple and easy to better manage customers and staff from a single platform. Yet managing your contacts can be a challenge, especially when ...

It is similar to a personal information manager (PIM), but is specialized for sales and service reps who make repetitive contact with prospects and customers. The foundation of a contact manager ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Effective contact center workforce ...

Previously, it was only possible to use contact information via the internal address book of the cell phone in WhatsApp. Until now, WhatsApp has relied on the cell phone's address book to store ...

WhatsApp will now allow users to add contacts directly to WhatsApp that will help them from losing contacts in case they change or lose their smartphones. Up till now, WhatsApp used contacts that were ...

WhatsApp has introduced a new privacy feature that offers users enhanced control over contact management across multiple devices, by allowing them to choose whether to store their contacts within ...