CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

We recently published a list of 10 AI Headlines You Shouldn’t Miss. In this article, we are going to take a look at where ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Discover how Bhanu Devaguptapu's pioneering work in CRM transformation and Salesforce implementation has driven impactful ...

As enterprises across industries increasingly rely on CRM solutions to drive growth and enhance customer experiences, the ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

On Tuesday, Salesforce Inc (CRM) stock saw a decline, ending the day at $341.15 which represents a decrease of $-0.58 or -0.17% from the prior close of $341.73. The stock opened at $339.29 and touched ...

In today’s digital world, delivering a robust customer experience has become integral to any business, with ...

在数字化转型的浪潮中，英派斯（002899）近日宣布新注册了《CRM售后管理系统V1.0》项目的软件著作权。这一消息不仅彰显了公司在技术研发上的雄心，也标志着其在客户关系管理领域的重要进展。根据财务数据，今年上半年，英派斯在研发方面的投入达到2260.28万元，同比增加26.67%。

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...