Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...
Ten pre-built agents are coming to Dynamics 365. Microsoft will soon let customers build autonomous AI agents that can be configured to perform complex tasks with little or no input from humans.
MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center.