Your phone must be purchased from T-Mobile. The phone cannot be reported lost or stolen. Your account with T-Mobile must be paid in full and in good standing with no fraudulent activity.

A former owner of a T-Mobile store in the US, guilty of using stolen credentials to unlock ... Removing the unlock allowed the phones to be sold on the black market and enabled T-Mobile customers ...

According to the latest data, more than 91,000 mobile phone thefts have been formally reported stolen in London in 2022 – adding to an average of one device stolen every six minutes.