Amy Nichol Smith spent more than 20 years working as a journalist for TV and newspapers before transitioning to software and hardware product reviews for consumers and small businesses. She has ...

If you build it, they will come. About 620 kms away from Chennai in the Tirunelveli district of Tamil Nadu, is situated a small town of around 70K inhabitants – Tenkasi. Tenkasi, which means ...

As is the case with every Zoho product, Zoho Desk is also available for free up to 10 users. Paid plans begin at Rs 720 per user per month for the Professional Edition and increase to Rs 1,500 per ...

Developed at zoho's new product centre in Tenkasi, the software collects multiple customer interactions, and thus enables the customer-support desk at a company to prioritize queries, access prior ...