Ecuador is reeling from an energy crisis so severe that power blackouts sometimes last up to 14 hours a day. For businesses, it’s a battle for survival. Over 3,500 jobs were wiped out in the month of ...
As automation technologies take over the more menial tasks in the global services sector, complex problem solving skills and a human touch will be more valued than before. Jamaica’s cultural heritage ...
Using technology to support human performance is becoming more prevalent in the IT/BPO universe. By building a human-centric organization, technology is put in the proper place to drive measurable ...