“We need evangelization”. Martin Padulla, Founder & CEO at Staffingamericalatina and former Managing Director of the World Employment Confederation preaches the old customer service and IT world is ...

El Salvador welcomed 3.9 million tourists in 2024, establishing itself as a prominent tourism hotspot in Central America. Of the total visitors, 80% were foreign tourists—approximately 3.2 million—who ...

Amazon Web Services (AWS) announced plans to establish a mega data center in Querétaro as part of launching a new cloud region in Central Mexico. The U.S.-based cloud services giant said it will ...

Only two Latin American cities—São Paulo and Rio de Janeiro—are featured in the 2025 World’s Best Cities Report, ranking 75th and 100th globally, respectively. The limited representation of Latin ...

Across the Caribbean, hundreds of towns and villages remain untouched by optical fiber internet. Over a million households have no access to broadband whatsoever, while another half a million have not ...

Scotiabank has finalized an agreement to transfer its banking operations in Colombia, Costa Rica, and Panama to Colombian bank Davivienda, securing a 20% stake in the combined entity. Despite the ...

Holberton School is one of the world’s most notable coding bootcamp schools. In 2021, the company reported that an astonishing 86% of its graduates found employment within 6 months of graduation. That ...

While being an exciting and dynamic region in which to invest, Latin America has traditionally been viewed with suspicion by some people who have concerns over corruption and fraud. To combat that, ...

The Dominican Republic recorded the highest employment growth in Latin America during the first half of 2024, while Costa Rica and Peru experienced declines, according to data from the Economic ...

Latin America and the Caribbean (LAC) are projected to achieve modest growth of 2.4% in 2025, according to the Economic Commission for Latin America and the Caribbean (ECLAC). The report highlights ...

Texas-based Carenet Health has become the first company to benefit from Trinidad and Tobago’s newly launched special economic zone (SEZ). The U.S. business process outsourcing (BPO) provider, which ...

A few weeks ago, a Filipino BPO worker sparked a heated discussion on Reddit with a chilling prediction: “I keep saying this… AI will replace the BPO industry.” For many in the sector, this isn’t just ...