Broadband is an essential service for many consumers. 86% of adults in the UK have access to the internet, and many rely on broadband to access key services and to shop for household essentials.

Education is an important tool for us to help people solve their problems. The Citizens Advice service has a strong track record of providing education training sessions across England and Wales and ...

Citizens Advice helped 2.67 million people last year. There were also over 58 million visits to our online advice pages. No one else sees so many people with so many different kinds of problems, and ...

Food banks are community organisations that can help if you can’t afford the food you need. You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run ...

8 out of 10 mental health staff said that dealing with a patient’s practical issues left them with less clinical time to treat their mental health issues, Citizens Advice has found. Over half (57%) ...

You'll usually need a reference from your old employer when you're looking for a new job. If your employer gives you a reference, they can make it as short as they like. A lot of references only say ...

We're the UK's largest advice giving charity, providing trusted, quality assured, independent advice to millions. To help you do the same, we provide access to detailed and up-to-date information ...

Citizens Advice Doncaster is an independent, local charity and a member of the Citizens Advice network. We provide free advice and support to meet the needs of our community. This includes advice on a ...

If you’ve had a lot of time off work because of sickness, it might be reasonable for your employer to dismiss you because you’re no longer able to do your job. If you’ve been working for your employer ...

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Citizens Advice Bureaux (CABx) help people with almost 600,000 employment problems a year. Some of these involve the redundancies, company mergers and other business changes that are inevitable in a ...

You’ll need to contact either your old supplier or the new one. It’s usually quickest to call them - you can find their details on any letters or bills they send. Let them know that you didn’t agree ...