The Forrester Wave™: Customer Experience Strategy Consulting Services, Q4 2024 has been published, and we’re proud to reveal that Concentrix has been named a Strong Performer among the 12 top CX ...

With our strategic, data-driven approach, we create a seamless experience for your customers that allows you to focus on nurturing relationships and driving growth. Our expertise lies in AI-driven ...

iX Hello is a fully customisable GenAI-powered virtual assistant. Out-of-the-box and no-code, iX Hello can be deployed across an enterprise within days. Think of it as your AI sidekick, teaming up ...

15jan2:00 pm3:00 pmNext-Gen Care: Beyond the Contact Center ...

As AI technology evolves, it can be confusing to keep track of what it is, what it can do, and (perhaps most importantly) what it can’t do. Generative AI and enterprise AI are both applications of ...

Transform your business by helping your people and data work smarter with the iX Product Suite. Powered by AI and generative AI, iX offers enterprise-grade tools to get more done, make processes ...

To transform your business, you need to reassess your organization and address obstacles that stand in your way. Our business transformation consulting solutions can help you assess strategic ...

Through our strategic, data-driven approach, we handle your demand generation efforts, allowing you to focus on building relationships and closing deals. We design, build, and run your demand ...

The New South Wales government was grappling with rising homelessness figures and struggled with an outdated, paper-based system for its Assertive Outreach homeless support services program aimed at ...

Our proactive approach to managing relationships throughout the customer lifecycle is the driving force for unlocking greater satisfaction and lifetime value. Increase revenue by implementing ...

Transformeer uw bedrijf door uw mensen en gegevens slimmer te laten werken met de iX-productsuite. iX is aangedreven door AI en generatieve AI en biedt enterprise-grade tools om meer gedaan te krijgen ...

The online betting and gaming industry is booming, but with growth comes challenges. Operators and platforms must place player safety, regulatory compliance, and seamless experiences at the forefront ...