Plan ahead to minimize disruption and keep customers satisfied. A smooth UCaaS migration requires careful coordination and ...

Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it ...

Users connect to the PBX cloud through a combination of VoIP technology and a mobile or desktop app, limiting the need for physical hardware and maintenance. If you’re used to a traditional PBX, cloud ...

Telephony is no exception, with VoIP (Voice over Internet Protocol) growing in popularity for business telecommunications. Today, VoIP callers are a suitable solution for any business. Cloud-based ...

including cloud phones, PBX phones, and unified communication phones. Here, we’ve decided to shine a spotlight on Cisco’s 6800, 7800, and 8800 series of VoIP phones – perfect for both the ...

Virtually every company does at least some of its business online nowadays, and if yours is among them, then you need a ...

Opportunities and Challenges for Service Providers' will look at strategies for navigating the convergence between telecom ...

Today, you can get a business phone system up and running by simply signing up and clicking a button, courtesy of the best Voiceover Internet Protocol (VoIP) services on the market. VoIP allows ...

SIP trunking connects your PBX phone system to the cloud for internet-based calling. This benefits your business by lowering ...

Voice over Internet Protocol (VoIP) is a technology that transmits audio and video over the Internet. VoIP allows voice calls from smartphones, computers, WebRTC-enabled browsers, and special VoIP ...

Popp Communications turned to Crexendo and its Netsapiens platform to transition away from Microsoft Metaswitch.

The intuitive and reliable Intermedia Unite offers top-notch call administration features, an AI bot that helps you ...