In our journey to improve customer interactions, we must remember that successful customer relationship management (CRM) starts with ... you can spend less time on small tasks and more time on ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

CX, an award-winning leader in enterprise communication, is excited to announce its scalable, cost-effective communication ...

By Emma Lewis, bOnline Staying competitive is essential even for the smallest businesses. That means using the most effective ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

Amazon has confirmed a data breach which has leaked data of 2.8 million employees. the breach is associated with ...

A new revolving loan program has been launched by the city of Des Moines as a way to help grow small businesses that lack access to traditional banking relationships. In early October, the Des Moines ...

Despite its low market share, Pegasystems is now a leading player in the CRM & DPA industries due to its new AI innovation.

We recently compiled a list of the 15 AI News That Should Not Be Ignored. In this article, we are going to take a look at ...

Thryv, a small business software provider, has launched Thryv AI Review Response as part of its platform that helps businesses respond to feedback on Google Business Profile listings, YP.com, ...

ECI's software helps users in building, manufacturing and distribution sectors run small and mid-sized businesses 'end to end ...