Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...

ISVs are facing increased pressure to deliver innovative, user-centric solutions that stand out in a competitive market. One ...

In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

It can help with managing sales, simplifying operations, and arranging more targeted customer conversations. Enterprises may find some overlap with the best contact management software on the ...

Explore what is a POS system and how it can enhance your business operations. Discover how it manages sales, inventory, and ...

Artificial intelligence has revolutionized customer service and business automation, making AI chatbots an essential tool for modern businesses. In 2025, companies are leveraging advanced chatbot ...

Sales teams often struggle with streamlining their efforts to enhance productivity and close more deals. With the advancement of CRM technology, integrating ...

A customer data platform can be a valuable tool in your CXM toolbox and allows you to gain a comprehensive view of each customer. CRM software is designed to manage customer interactions and ...

Owain is the CRM Editor at TechRadar. He spends his time getting hands on with CRM platforms, interviewing key players from across the industry, researching the CRM market, and attending industry ...

Four industry experts from ECI will share proven strategies, success stories, best practices, and new ideas for residential construction businesses to increase profitability, leverage AI and tech ...

AgriTech companies often face unpredictable challenges, from weather-induced supply disruptions to shifting regulatory ...