While I agree with each of the insights offered into the technical aspects and immediate business impact of the incident, the role of customer experience teams in managing such crises has, so far, ...
Are you wondering how to kickstart your career in data science? Securing an internship in data science is a great way to get hands-on experience with real-world ...
Up to 65% of customer experience leaders already view AI as an indispensable tool for creating richer interactions and securing a competitive edge. Through my experience working with various ...