323, MGCP or MEGACO (see IP telephony signaling protocol). The integration of packet-switched IP with the traditional SS7-based telephone system was a complex undertaking with numerous protocols ...

Some companies are looking at structures comprising IP telephony and Java-based agent-user interfaces?, he says. The third hurdle to overcome before IP telephony is viable for call centre ...

Synonymous with IP telephony. The terms Internet telephony, IP telephony and VoIP (voice over IP) are used synonymously. See VoIP and IP telephony. THIS DEFINITION IS FOR PERSONAL USE ONLY.