Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales services and marketing applications ... Platform has a steep learning curve. Phone and web customer support ...

When companies invest in Microsoft Dynamics 365, they’re making a commitment to streamline their operations, enhance ...

“Think of agents as the new apps for an AI-powered world,” said Jared Spataro, chief marketing ... after calls. Microsoft said these agents for Dynamics 365 will continue to learn and handle ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...