Make sure that Remote Desktop Connection is allowed on the computer you want to connect. I connected my Laptop, which is running the Home version, to my desktop, which is running Windows Pro.
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Reinstall if necessary and test with a different user account to determine if the issue is related to a specific user profile. Read Next: Taskbar not visible in Remote Desktop on Windows.
To use the Remote Desktop Connection to access a computer on campus remotely, you will need to make sure you have completed steps 1 -3; Log into the VPN (Cisco Secure Client). Instructions for ...