Nordstrom announced on Monday that it will become a private company after it agreed to a buyout deal valued at roughly $6.25 ...

The Container Store — once the premier hub for all things storage and organization — filed for bankruptcy amid mounting debt.

Party City is closing down all of its stores, ending nearly 40 years in business, CNN has learned. CEO Barry Litwin told ...

Thirty-six percent of Americans are planning to shop for gifts on Chinese marketplaces like Temu and Shein this season, a new ...

November retail sales grew at a faster pace than Wall Street analysts had expected, reflecting continued resilience, reports ...

With so much being thrown at them, it’s easy for store leaders to just focus on executing tasks. However, their job is really ...

While AI chatbots are on the rise, are they really the companion customer service teams need this holiday season?

The 2024 holiday shopping season will test marketers’ ability to plan during this shorter timeline and heightened competition ...

For e-commerce retailers, the holiday season is more than just a busy period — it’s a high-stakes test of their tax ...

Contact center agents serve as the touchpoint between retail brands and millions of customers grappling with online order ...

According to research by PwC, overall spending will surge this holiday season to an average of $1,638 per shopper, a 7 percent increase from 2023 and a 15 percent increase from 2022. While this is ...