思科希望通过这次更新在热切拥抱AI功能的联络中心行业中占据领先地位。几乎每个联络中心软件提供商都在提供某种AI驱动的聊天机器人，以处理基本的客户查询，然后将更困难的查询交给人工代理。

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Also, Otter.ai adds new languages to AI Meeting Assistant, GoTo launches new integrations, and Grammarly announces new ROI and communications measurement tools.

Microsoft has become so dominant in enterprise communications that it’s hard not to compare it to the Bell System. But global monopolies in telecom have vastly different implications.

Reports show the laboratory once used for research on the Ebola and bubonic plague viruses is being expanded and renovated ...

Reece Joshua Sturgeon broke into the outback facility and remained there for two days, wearing a uniform, eating in the kitchen and telling Defence Force personnel he was on a "special mission". A ...

Covering Netflix News Independently Since 2013. What’s on Netflix is not owned by or affiliated with Netflix or any of its partners in any capacity. The authors of this site also have no affiliation ...

Phuket will collaborate with local agencies to host ritual ceremonies next week, aiming to build morale and honour those who perished in the recent mudslide tragedy. Sophon Thongsai, director of the ...

With both candidates in Texas, Trump takes aim at his rival's immigration policy while Harris pledges to codify the right to abortion. Brothers Lyle and Erik Menendez are serving jail sentences ...