CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

We recently compiled a list of the 10 AI News Making Waves Today. In this article, we are going to take a look at where ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

Explore this Redtail CRM review to discover key features, pricing, and benefits to determine if it's the best CRM solution ...

As enterprises across industries increasingly rely on CRM solutions to drive growth and enhance customer experiences, the ...

The implementation of the CRM system in the healthcare industry would definitely be strategic for  improving the quality of patient care, operational processes, and overall efficiency. At any rate, ...

The Software-as-a-Service market is booming, fueled by cloud adoption, AI advancements, rising cybersecurity demands, and ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

A customer relationship management (CRM) system can really help your micro business to grow. We take a look at key features and platforms. Customer relationship management (CRM) systems help micro ...