CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

A survey of ERP users found Info is used most often for accounting and finance; Microsoft for inventory management; SAP and ...

Impact of Advisor Interactions: In the luxury sector, 78% of customers report that a single negative interaction with an ...

With the July 2025 deadline for APRA's CPS-230 regulation looming, Australian financial institutions are scrambling to ...

QAD Inc., a leading provider of next-generation manufacturing and supply chain solutions in the cloud, announced the winners ...

Over the previous three articles, we laid out some of the tensions that the modern supply chain leader must identify and ...

While Palantir has only posted GAAP profitability in one year (2023), we expect the firm to continue this trend while generating strong cash flow margins as it increases its operating leverage by ...

The market is evolving from customer relationship management solutions that act as a cost cutting measure toward end-to-end CX management solutions that create value throughout the entire customer ...

Tigran Safari, Client Success Manager AI isn’t some far-off sci-fi concept anymore. It’s here, and it’s coming to a bank near you! Listen to the latest from Tigran Safari and Chris Clements on this ...