Salesforce, the global customer relationship management platform, is grappling with a major service outage affecting ...

Businesses face mounting cyber threats and data breaches from third-party vendors. Open-source CIAM solutions offer a secure, ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

BillBook team recognized that several free trial users could offer higher lifetime value based on their attributes and platform usage. They sought a comprehensive solution to execute a lifecycle ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Scattered and multiple data sources, files and data objects and can make it very difficult for companies to get a clear ...

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for up-leveling ITSM ...

HONG KONG, Nov. 12, 2024 /PRNewswire/ -- HKBN Enterprise Solutions (HKBNES) has reached a partnership agreement with ...

The NHTSA recently announced recalls for 304,068 vehicles. This includes BMW, Mazda, Volkswagen, Porsche vehicles and Honda ...

Kaspersky has been continuously providing assurances of the integrity of its solutions through regular third-party ...