Perplexed with Microsoft Teams Direct Routing? Don't fret! Read this guide until the end to learn all you need to know.

End of support for Office 2016 and Office 2019 means Microsoft will no longer provide technical support or software and security updates for these products. Bringing ideas to life is easier with ...

Microsoft faces risks as over 80% of AI projects fail, raising concerns about Gen AI's success. Learn more about MSFT stock ...

How do I contact Microsoft customer service? The Microsoft Contact Us page will direct you to support depending on your needs. For example, global support numbers for Microsoft software are listed ...

Last quarter, Microsoft's financial results revealed yet another decline for its Surface division, which saw its seventh ...

Whether it’s optimizing energy distribution and enhancing customer experiences or driving efficiency and increasing productivity across operations—the latest in AI and cloud capabilities can help ...

Despite Microsoft beating earnings and revenue estimates, Azure's performance concerns investors. Read why I downgrade MSFT ...

The CEO of Microsoft AI said that his team is crafting AI companions that will see and remember everything we do.

And Microsoft's decision here also seems to be part of a pattern. The company temporarily removed its $1 offer ahead of ...

One of the agents dealing with the ensuing customer tirades was a rookie. But not a human one. Prior to the debacle, Sonos ...

Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center.

As organisations and their volume of Microsoft 365 data grow, protecting sensitive data and managing access have become even ...