最近几年来，Oracle正致力于将自己转型为一家提供全面电子商务解决方案的软件公司并力推其第三代的CRM解决方案：Oracle CRM3i。 ——尽管CRM目前还没 ...

If you want to know where CRM is headed just take a look at what Oracle is doing. At its OpenWorld user conference this past month the company launched more than a dozen AI-leveraged tools to take ...

The move will expand Oracle's on-demand CRM offerings and strengthen its competitive stance against Salesforce.com and its Salesforce Service Cloud cloud-based applications. RightNow provides a ...

Salesforce, Oracle and ServiceNow are just a few of the 14 vendors who made Gartner’s 2019 Magic Quadrant for the CRM Customer Engagement Center. The Top 14 CRM Customer Engagement Center ...

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...