There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

In 2025, cyber attacks targeting VOIP providers are projected to increase, as more businesses rely on this technology for ...

Mako Networks, a global leader in PCI-certified network management solutions, announced today that they have been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2024 for their ...

The Building Blocks of Unified Communication SIP and VoIP have emerged as pivotal technologies that underpin contemporary ...

With so many easier alternatives for sending docs, VoIP fax is a lousy strategy. Learn why fax fails over VoIP and what you ...

With the increased use of the internet, it’s safe to say that most, if not all, modern businesses have used VoIP (Voice over Internet Protocol) at some point or the other. That’s because anyone can ...

This article will discuss the top 5 outstanding VoIP call center software solutions that are available in Canada for the year 2023. When evaluating VoIP call center software, scalability ...

Most VoIP solutions have evolved into managed, cloud-based services—and with good reason. Moving to the cloud helps reduce costs, increase reliability, and lift the management burden off your ...

As organizations strive for greater flexibility and cost efficiency in their operations, Voice over Internet Protocol (VoIP) phone systems have emerged as not just a trend but a revolution in how we ...