It’s been really exciting to see the wonderfully positive feedback to the Little Shrew animation. Thank you so much to all of you who made a donation to War Child. They have been absolutely delighted ...

I live abroad, how do I claim back VAT on my purchase? If you live in a country where you are exempt from VAT you will not have paid VAT on your order. VAT is only added to orders from countries where ...

What do I do if there is a problem with my return? Please contact [email protected] who will be able to help. I returned my order, how long will my refund take? How do I place an order?

No, you can’t. But please check back regularly as the item you’re after may be re-stocked.

What happens if you deliver whilst I am out? If they have not been able to make your delivery our Royal Mail courier will leave a card to let you know they called. You will then need to make ...