If your password isn’t working please contact [email protected].

You cannot change the delivery address of your order if you have already received the email informing you that your item has been despatched, as it is already underway. If you have not received this ...

What happens if you deliver whilst I am out? If they have not been able to make your delivery our Royal Mail courier will leave a card to let you know they called. You will then need to make ...

I live abroad, how do I claim back VAT on my purchase? If you live in a country where you are exempt from VAT you will not have paid VAT on your order. VAT is only added to orders from countries where ...

No, you can’t. But please check back regularly as the item you’re after may be re-stocked.

By registering, will you pass my details on to any other companies? What do I do if my password doesn’t work? Contact Shop Music News Newsletter ...

Please contact [email protected] who will be able to help.